Support โ€” Tiny Mighty

Tiny Mighty finds the storage that you can free up in your photo library, and it frees up the storage that you choose.

Write to us

Write to support@infiniteloopback.net. One person reads that mailbox, thus a clear subject line helps.

What to send

Tiny Mighty keeps a record of every run. Send that record with your question. It says what Tiny Mighty did and where a step stopped, thus it answers most questions on its own.

To send it: open Tiny Mighty, go to the history, and use the share control.

The record holds no photograph and no video. It holds the identifiers, the names, the sizes and the outcomes of the items that a run touched. Read it before you send it if you want to; it is plain text.

Only you can send it. Tiny Mighty never sends it on its own. The binary cannot open a network connection at all, and the release pipeline proves that at every build.

Questions we are asked

Where did my storage go? It went UP.

A downscale makes the new video first and it deletes nothing. Your storage rises until you confirm the delete, and it falls after you empty Recently Deleted.

Tiny Mighty says my storage did not fall.

iOS keeps a deleted item in Recently Deleted for 30 days. The space returns when that album is emptied, and you empty it. Tiny Mighty cannot empty it for you.

Why can Tiny Mighty not tell me my iCloud storage?

iOS gives no interface for the free space of iCloud. Tiny Mighty measures the library on the device, thus it reports the space that the items take and not the space that remains in your plan.

I bought the unlock and another device does not have it.

Use the restore control. The purchase is held by Apple against your Apple Account, and a restore asks Apple for it again.

Can my family use my purchase?

Yes, with Family Sharing. One purchase covers your family group. Each member installs Tiny Mighty and cleans their own library.